Frequently Asked Questions
Everything you need to know about shopping with Manuheali'i
What is the typical shipping timeframe for orders?
Orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 business days, while international shipping times vary by location.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags within 30 days of purchase. Please note that clearance items are final sale.
How do I care for my Manuheali'i garments?
To preserve the vibrancy of our prints, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid bleach and high-heat tumble drying.
Do you offer international shipping?
Yes, we ship worldwide. Shipping rates and estimated delivery times are calculated at checkout based on the destination country.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.